Loan Operations Manager

Job Summary: Manages all loan operation activities, including managing staffing, training, compliance, and reporting.

 Essential Duties:

• Performs a variety of administrative duties and complex loan and deposit support to consumer/commercial banking lenders, staff, and customers
• Works to build rapport, credibility and confidence with the loan operations staff
• Manages all loan services, including insurance monitoring, property tax monitoring, client financial updates, AccuSystems and quality control
• Assists Senior Loan Officer in setting goals and objectives for loan servicing operations
• Develops and maintains account relationships for loan vendors including loan document platforms, credit bureaus, and core system; including managing and understanding changes to these systems
• Monitors bank loan operations procedures to ensure regulatory compliance
• Supervises all certifications in the loan processing area
• Oversee the daily maintenance service to loan accounts as needed to include loan clearing
• Communicate bank's policies and legal regulations regarding loan documentation to the lenders and loan processors
• Rectify deficiencies when appropriate
• Complete required training and compliance with Bank Secrecy Act/Anti-Money Laundering policies, procedures, including identification of suspicious activity, CTR (Currency Transaction Report) preparation and other job specific policies/procedures pertaining to this position
• May be asked to perform other duties as required by business needs

 Supervisory Responsibilities:

• Directly supervises Loan Processors, Loan Servicing Clerks, and Imaging Coordinator
• Responsible for time clock maintenance and absentee recordkeeping
• Assigning work, giving instructions, reviewing work, performance reviews, recommending salary increases, selecting new employees, acting on employee problems, transfer, promotions, and handling terminations

Education/Experience:

• A combination of education and experience equivalent to a bachelor's degree in business or closely related field and two or more years progressively responsible experience in management.

Minimum Qualifications:

• Typically requiring two or more years progressively responsible experience in management
• Knowledge of current management and leadership methods and practices
• Ability to direct and supervise the work of others
• Ability to have a thorough and comprehensive understanding of various regulatory requirements
• Ability to develop and maintain organizational structure
• Strong technical knowledge of telecommunications, network, and PC operating systems
• Skills in the operation of a personal computer with word processing and spreadsheet software and intra/internet
• Ability to learn lending laws and practices
• Strong analytical and credit skills, and a good knowledge of bank services
• Ability to communicate effectively both verbally and in writing
• Ability to establish and maintain effective working relationships with a diverse group of people
• Ability to prioritize and coordinate a variety of activities
• Ability to operate a fax and copy machine

 Physical Qualifications:

• Must be able to remain in a stationary position constantly
• The person in this position needs to occasionally move about inside the office to access file cabinets and other office machinery; such as a copy and/or fax machine
• Constantly operates a computer and other office productivity machinery; such as a calculator, copy machine, and printer
• The person in this position frequently communicates with employees and/or customers who have credit and financial inquiries and must be able to exchange information in these situations
• Constantly assesses information from computer, manuals, spreadsheets and other bank systems
• Ability to transport file boxes to another work location (records vault)
• Ability to drive and/or ride in a vehicle to attend educational training or required meetings

Bank of Eastern Oregon is an Equal Opportunity Employer of minorities, women, protected veterans and individuals with disabilities.

This job description is subject to change and other functions may be assigned/reassigned at management's discretion, in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position, and is not an employment contract. The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Current Openings for Loan Operations Manager Jobs at Bank of Eastern Oregon